7 Stars Terms & Conditions — Clear, Simple, and Straightforward

These terms and conditions apply to all services, products, and features on the 7 Stars platform. 7 Stars is an online betting and gaming platform operating under an international gaming licence, built specifically for players in Bangladesh.

These terms come into effect the moment you register with 7 Stars, log in, play any game, or make any financial transaction. That's why it's important to read them in full before signing up.

These terms and conditions are available in both English and Bengali. In the event of any discrepancy in meaning, the Bengali version shall be considered the authoritative text.

To open an account at 7 Stars, you must 18 years of age or older This is not just a rule — it is our strict policy to protect minors. Government-issued ID may be requested at any time to verify age.

Each individual is only permitted One Account You may open one. Creating multiple accounts under the same name, on the same device, or from the same IP address is strictly prohibited. Violating this rule may result in all accounts being closed and any accumulated balance being forfeited.

All information provided at registration must be accurate and truthful. If payment issues arise due to incorrect details, 7 Stars cannot be held responsible. Please update your information as soon as anything changes.

• You must provide an accurate name, phone number, and email address.
• Keep your password strong — never share it with anyone.
• If you notice any unauthorized access to your account, contact support immediately.
• Accounts cannot be opened in the name of a deceased or fictitious person.

7 Stars is a safe and transparent platform. As part of this commitment, we follow a KYC (Know Your Customer) process. You may be required to verify your identity before your first withdrawal or for large transactions.

Documents typically requested:

• Scanned copy of National ID (NID) or passport
• Recent bank statement or mobile banking details
• Proof of address — utility bill or other official government document

Withdrawals may be on hold until verification is complete. Rather than holding 7 Stars responsible for any delay, please submit the required documents as promptly as possible. Once the correct documents are received, verification is typically completed within 24 hours.

7 Stars currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Cryptocurrency payments are also accepted through select methods.

Deposit: The minimum deposit amount is ৳500. Deposits are generally credited to your account instantly. If there is a delay due to technical issues, please notify support.

Withdrawal: The minimum withdrawal amount is ৳500. Withdrawals for regular members are processed within 30 minutes to 2 hours. For VIP members, processing takes within 15 minutes.

• Withdrawals must be made using the same method used for the original deposit.
• Withdrawals to another person's mobile banking number are not permitted.
• Withdrawals may be held if bonus requirements have not been met.
• 7 Stars reserves the right to place withdrawals on hold in cases of suspicious activity.

7 Stars offers welcome bonuses, cashback, free bets, and special promotional deals from time to time. Each offer comes with its own terms and conditions, which are listed separately on each offer's page.

Wagering Requirement: Bonus funds cannot be withdrawn directly — they must first be wagered a specified number of times. For example: a ৳1,000 bonus with a 10x wagering requirement means you must place a total of ৳10,000 in bets before any withdrawal can be made.

• The same offer cannot be claimed more than once per account.
• Wagering requirements apply to winnings generated from bonus funds.
• Some games do not count toward bonus wagering — check the offers page for details.
• If the conditions are not met within the specified timeframe, the bonus will be forfeited.
• 7 Stars reserves the right to modify or cancel any offer at any time.

Any attempt to abuse bonuses — such as betting against yourself from another account to meet wagering requirements — is strictly prohibited. If such activity is detected, your account will be permanently closed.

There are general rules that apply across Sports Betting, live betting, and casino games on 7 Stars. Detailed rules specific to each sport and betting market are available on the relevant game page.

Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled (except via the cash-out feature). Always double-check the odds and stake before placing your bet.

If a match is cancelled: If a match is cancelled or rescheduled, bets on that match are generally refunded. Separate rules apply for live betting.

• The minimum stake per bet is ৳50; maximum limits vary depending on the market.
• If a technical error causes incorrect odds to be displayed, 7 Stars reserves the right to void the affected bets.
• Betting on match-fixed outcomes or using insider information is strictly prohibited.
• In an accumulator bet, a single incorrect selection can result in the entire bet being lost.

To keep 7 Stars a fair and secure platform, certain activities are strictly prohibited. Violating these rules will result in permanent account closure and possible forfeiture of any remaining balance.

• Multiple Accounts: No person may hold more than one account.
• Bonus Abuse: Intentionally or systematically manipulating gameplay to meet bonus requirements.
• Money Laundering: Using the platform to launder money obtained from illegal sources.
• Hacking or Technical Manipulation: Using any software, bots, or scripts to gain an unfair advantage.
• Using another person's account: Accessing or operating another person's account.
• Threats or Harassment: Abusive behaviour toward support staff or other players.

7 Stars believes gaming should be enjoyable — not a burden. We encourage players to game responsibly and provide tools to help them do so.

If you feel that gaming is having a negative impact on your daily life, family, or finances — take action right away.

• Deposit Limits: Set your daily, weekly, or monthly deposit limits directly from your profile.
• Betting Limits: You can set a total wagering limit over a defined time period.
• Self-Exclusion: You can temporarily suspend your account yourself.
• Reality Check: You'll receive periodic notifications about your play time and spending.

For more details, visit our Responsible Gaming Visit page.

7 Stars treats your personal information with the utmost care. We never sell your data to third parties or share it unnecessarily.

The information we collect is used solely to manage your account, verify transactions, and improve our services. We may be required to share certain data with government authorities where legally obligated.

For more details, visit our Privacy Policy Visit page.

7 Stars reserves the right to suspend or close any account at any time — particularly in cases of rule violations. Users are generally informed of the reason before an account is closed and given the opportunity to respond.

You can close your account at any time. Any funds in your balance that are free of wagering requirements will be returned to you. To request account closure, contact our support team.

• If an account is closed due to a rule violation, the remaining balance may not be refunded.
• Your account may be temporarily suspended if verification documents are not submitted.
• Accounts cannot be reactivated during an active self-exclusion period.

7 Stars reserves the right to update these terms and conditions as needed. You will be notified of any significant changes via your registered email address and through an in-platform announcement.

Continuing to use the platform after any changes are made will be taken as your acceptance of the updated terms. It's a good idea to review any change notifications when you receive them.

If you have any questions, feedback, or complaints about these terms or anything related to 7 Stars, please reach out to our support team. We're always ready to help you in Bangla.

• Live Chat: From any page on the site, 24/7
• Email: support@7stars.best
• Response Time: Live chat is instant; email responses within 2–6 hours

If your complaint cannot be resolved through our support team, it will be escalated to senior management. 7 Stars takes every complaint seriously and works to resolve each one within a reasonable timeframe.